This privacy policy explains exactly what personal data 1x bat app collects, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language — no legal jargon, no vague statements.
Last updated: January 2025
Data Protection Commitment
1x bat app never sells your personal data. Your information is used only to operate your account, process payments, and keep the platform secure.
Six core principles that guide how 1x bat app collects, stores, and uses your personal information every day.
1x bat app only collects personal data that is genuinely necessary to operate your account and provide the services you've signed up for. We don't ask for information we don't need, and we don't store data longer than required. Your name, mobile number, and payment details are the core data points — everything else is optional or collected automatically for security purposes.
Your personal data is not a product. 1x bat app does not sell, rent, or trade your information to third-party marketers or data brokers under any circumstances. The only third parties who receive your data are those directly involved in delivering our services — payment processors like bKash and Nagad, and identity verification providers where required.
1x bat app uses industry-standard encryption and security protocols to protect your personal data from unauthorised access, loss, or disclosure. All data transmitted between your device and our servers is encrypted. Payment data is handled by certified payment processors and is never stored directly on 1x bat app servers.
You have the right to access, correct, and request deletion of your personal data at any time. If you want to know exactly what information 1x bat app holds about you, or if you believe any of it is inaccurate, contact our support team and we'll sort it out. Account closure requests are also handled promptly with full data handling transparency.
When you deposit or withdraw via bKash, Nagad, or Rocket, your mobile banking credentials are processed directly by those providers. 1x bat app only receives confirmation of the transaction — we never see or store your mobile banking PIN or account password. This keeps your financial data where it belongs: with your bank.
If 1x bat app sends you promotional messages about bonuses or new games, you can opt out at any time. Just contact support or update your communication preferences in your account settings. Opting out of marketing does not affect your ability to use the platform or receive important account-related notifications.
This privacy policy applies to all services provided by 1x bat app, including the website at 1x-bat-app.net and the 1x bat app Android application. By using any of these services, you agree to the data practices described in this policy.
1x bat app is committed to protecting the privacy of every player who uses our platform. This privacy policy sets out in clear terms what personal data we collect from you, the purposes for which we use it, the conditions under which we may share it, and the rights you have in relation to your own information.
We understand that players in Bangladesh want to know their personal information is being handled responsibly. That's a reasonable expectation, and this policy is our commitment to meeting it. If you have questions about anything in this document, our support team is available 24/7 and will give you a straight answer.
This policy covers data collected through the 1x bat app website, the Android app, and any communications between you and our support team. It does not cover third-party websites or services that may be linked from our platform — those services have their own privacy policies that you should review separately.
1x bat app collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you interact with our services.
Information you provide directly:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth | Registration & verification |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | bKash / Nagad / Rocket number, transaction amounts | Deposits & withdrawals |
| Verification Data | NID number, photo ID scan | KYC verification (when required) |
| Support Data | Chat transcripts, complaint details | When you contact support |
Information collected automatically:
Automatically collected data is used primarily for security monitoring, fraud prevention, and improving the platform experience. It is not used to build marketing profiles or sold to third parties.
Every piece of data that 1x bat app collects is used for a specific, legitimate purpose. We do not use your data in ways that go beyond what is described here. The main purposes for which we process your personal data are:
Plain language summary: We use your data to run your account, process your money, keep the platform safe, and occasionally let you know about offers. That's it. Nothing hidden, nothing unexpected.
1x bat app uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Blocking all cookies may affect the functionality of 1x bat app, particularly login and session management features. We do not use third-party advertising cookies or tracking pixels from social media platforms.
1x bat app retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations. Specific retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data by contacting support, subject to any legal obligations that require us to retain certain records.
Protecting your personal data is something 1x bat app takes seriously. We have implemented a range of technical and organisational measures to keep your information safe:
Your role in security: Use a strong, unique password for your 1x bat app account. Never share your login credentials with anyone. If you suspect your account has been compromised, contact support immediately.
You have the following rights in relation to the personal data that 1x bat app holds about you. To exercise any of these rights, contact our support team with your account details and a description of your request.
Right of Access
Request a copy of all personal data 1x bat app holds about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete information.
Right to Erasure
Request deletion of your data, subject to legal retention requirements.
Right to Object
Object to processing of your data for marketing purposes at any time.
Right to Portability
Request your data in a structured, machine-readable format.
Right to Restrict Processing
Ask us to limit how we use your data while a dispute is being resolved.
We aim to respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days, and we will inform you if this is the case. There is no charge for exercising your rights.
1x bat app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data.
If you believe a minor has created an account on 1x bat app, please contact our support team immediately so we can investigate and take appropriate action. Protecting young people from gambling harm is a responsibility we take seriously — see our Responsible Gaming page for more information on the tools we provide.
1x bat app may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players via their registered contact details and update the "last updated" date at the top of this page.
We encourage you to review this privacy policy periodically. Continued use of 1x bat app after a policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account by contacting support.
If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how 1x bat app handles your personal information, please get in touch with our support team. We're available 24 hours a day, 7 days a week via live chat on the platform.
You can also reach us by email at [email protected]. When contacting us about a data matter, please include your registered mobile number and a clear description of your request so we can handle it efficiently.
For questions about responsible gaming, self-exclusion, or deposit limits, visit our Responsible Gaming page. For full platform rules, see our Terms and Conditions.
Now you know exactly how 1x bat app handles your data. Register today, deposit via bKash or Nagad, and enjoy a platform that respects your privacy as much as it respects your game.